Finding the right size for your dog can be tricky, and thats why we offer free exchange on your 1st purchase for all apparel, walk and shoe products!
We will gladly help you exchange our products within 30 days of receiving the items as long as the items are in brand new condition, in original tags and packaging, and free of dog hair.
To initiate a return, just shoot us an email email@example.com with your order# and our customer service team will help you out.
We will respond to your request within 24 hours Mon-Fri.
Please note: Gold Chain Collars and Chain Leashes are not eligible for free return and exchange if the inner protective film has been removed.